16 secrets from the IT helpdesk

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 Truth is, most people are fairly clueless about software and computers. That's why we asked the experts to download their frustrations.

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The stranger who changed my lifeNEW
 You never know when a chance encounter will transform you. Read one woman's tale of courage...
53 secrets the Emergency Department staff won’t tell youNEW
What really goes on in the Emergency Department and on the way there? We asked 21 doctors, nurses...
12 Festivals and Traditions that Offer Important Life LessonsNEW
Make this year your best so far! 
Golden Rules for Skin ProtectionNEW
Sunscreen should be part of your daily routine. Yet only one in ten Australians uses it...

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8 Famous, Infamous and Weird Prison Islands2
Most people don’t associate “islands” with high security prisons. But for centuries, islands have played host to the world’s most hardened criminals. Here are eight “island prisons” and their claim to fame, infamy or unusualness:  
Most liveable cities in the world - 20101
Canada and Australia top the charts for the best cities to live in the world, according to the Economist's global liveability report for 2010. Despite the the global downturn, which may have hit wages and prices, the survey was measured on factors like infrastructure and crime levels.
Sister Act1
She’s been lauded for her nursing career and her gardening projects, but this octogenarian doesn’t plan on slowing down…
The best of British1
A cup of tea was a small thought, but it warmed the cockles of my heart on an unforeseen detour
Protect yourself against online crime1
Using everything from Facebook to online offers, hi-tech criminals are always trying to con you. Here’s how to protect yourself
Wildlife CSI1
With three tiger species extinct and five more teetering on the edge, protection agencies are turning to technology and undercover agents to crack the illegal tiger products trade.
A bond so strong1
How two orphaned sisters, born in China, separated at birth, and adopted by different American families, came to find each other
America's craziest ice-cream flavours1
  Who doesn’t love ice-cream? What we love even more: the creative geniuses who keep inventing crazy new flavours to tempt (or shock) the tastebuds.
How to smell like a real man1
Comedian and author Marty Wilson thanks his wife for dragging him kicking and screaming (but no longer stinking) into the 21st century.
Heroes and Hope1
The earthquake that devastated Haiti failed to crush its people’s spirit. Five remarkable stories from inside the global relief effort.
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