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While stationed at Fort Rucker, Ala., where helicopter pilots are trained, I learned to identify the different copters by their sound alone. Early one morning, I was awakened when one buzzed my barracks. I ran through the possibilities, but couldn't identify it. Intrigued by what kind of helicopter it could be, I sprinted to the window just in time to see the single engine, twin-bladed main rotor lawn mower come into view.

Being the office supervisor, I had to have a word with a new employee who never arrived at work on time. I explained that her tardiness was unacceptable and that other employees had noticed that she was walking in late every day. After listening to my complaints, she agreed that this was a problem and even offered a solution. "Is there another door I could use?"

It was a typically busy day at the bank. After a glance at the line of waiting customers, a harried-looking man came up to the side counter and demanded, "What do I have to do to change the address on my account?" Without missing a beat, the clerk replied, "Move."

Everyone has priorities. When a guest at my hotel suffered a massive heart attack in our restaurant, I immediately initiated CPR, keeping him alive until medics arrived. As they rushed the man to the hospital, his lunch partner approached me and stuck out her hand. I gripped it firmly, only to find a parking ticket clasped inside it. "Do you folks validate?" she asked.

I work in a computer support center for a large auto-parts distributor. When I came back from lunch one day, I had a message to call a customer named Bubba at a parts store in Texas. A man answered, "Auto Parts. This is Dave."

"May I speak to Bubba?" I asked.

"That's me," he replied. "Dave's my nickname."

Having grown up just outside New York City, I barely knew a cow from an ear of corn. Until, that is, I married a small-town Ohio girl. While I was in seminary school, I had a temporary assignment at a church in a rural community. The day of my first sermon, I tried very hard to fit in. Maybe too hard. With my wife sitting in the first pew, I began my discourse: "I never saw a cow until I met my wife."